We are here to support you
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We are here to support you
Posted by Benedicte on 27 February 2023 at 8h57Hi, this is Benedicte from Scholistico
Our customer team is available for any questions or concerns you may have on: support@scholistico.com
Do not hesitate to drop us an email
Michelle replied 1 day, 2 hours ago 20 Members · 34 Replies -
34 Replies
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Hello , I wanted to let you know that the bonus business tools are in a different language and I need them in English. Thank you so much ❤️
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Hello Robin, this is Elisa, part of the Team Scholistico.
I would like to clarify that the text you’re seeing, isn’t in English because it’s simply filler text used as a placeholder, used to give an idea of how the final structure will look.
It’s common for designers and publishers to use this type of text when the actual content isn’t ready yet.
You can use the tools as they are, and once you have your content ready, you’ll be able to easily substitute the placeholder text with your own content in English.
Your feedback is valuable, and we appreciate your attention to detail.
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Hello Ashley, this is Elisa, part of the team Scholistico.
I would like to let you know that all of the introduction books are free and accessible.
To make the access easier for you, I have manually added our free e-books to your account.
I have also sent you an email on your email address. Please let me know if there is anything else I can do for you! 😊
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Hi,
This is Nina. I too tried to access a couple of free introductory classes and it wouldn’t allow me in. Can I have access, as well?
Thank you so much!
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Hi Nina,
This is Michelle from team Scholistico.
Great news! I’ve successfully added all the introduction eBooks to your account. You should be able to find them under the “Introductions” tab in your Courses. 😊
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Hi,
Do I need to post the answers to the exercises in the module section?
Thank you,
Debra
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Hello Debra, this is Fjona from Scholistico.
No,you do not need to post the answers of the exercises.
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I have been having family issues for 6 months or so. I am finally getting back to a point the here I can start studying again. When I came on line it says I’m not enrolled in the Naturopathy course anymore and I have to pay for it again. Can someone explain what is going on???
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Hi Travis, I hope you’re doing well!
Upon reviewing our records, I can confirm that you’ve successfully purchased the Holistic Nutrition Consultant Certification and the Holistic Health Practitioner Certification Course. It looks like there was an attempt to order the Naturopathy Practitioner Certification Course, but unfortunately, that order didn’t go through.
If you believe there’s been an error or if you have any additional details, please feel free to share the order number or proof of purchase, and we’ll be happy to assist you further. You can send this to us at support@scholistico.com.
Looking forward to hearing from you!
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This reply was modified 3 months, 2 weeks ago by
Michelle.
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This reply was modified 3 months, 2 weeks ago by
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In the Naturopath Practitioner Course. The last question in the Module 3 quiz does not have a check answer option, therefore I can’t finish the quiz.
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Hello Kyla,
We’ve reached out to you privately to assist with the issue you reported regarding the Module 3 quiz.
Thank you for letting us know about this. Please feel free to reply to our private message if you need any further help.😊
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I still didnt get my certificate nor did I get the answer how to print it! Also, my 1 star review on Art Therapy Practicioner Course was erased!! What is happening here? This looks like SCAM!
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Hello Helena,
We have sent you an email to address your concerns. Please check your inbox (and spam folder) for our detailed response.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this.
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I also have not received my certificate and I have paid! Nor can I print!
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Hello Christy,
We have sent you a message regarding the status of your printed certificate.
If you have any questions or need further assistance, please feel free to contact us.
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I’m trying to get into my Introduction to Sound Therapy course but when I open it all I get is a blank page. The only thing I could see was the Mark Complete button. Now it shows i have completed it but I haven’t done it. Help.
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Hi Kelly,
We’ve just sent you a private message to help you further with your course access issue. Please feel free to reply there whenever you’re ready, and we’ll make sure everything gets resolved for you.😊
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Hi Kelly,
Thank you so much for your patience!
We’ve now reset your progress for the Introduction to Sound Therapy eBook, and you should be able to access it again without any issues.
If you run into any problems or need further assistance, feel free to reach out—we’re happy to help!
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I haven’t received anything regarding the printed certificate I ordered.
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Hi Roy,
Thank you for your patience. I’ve just sent you an email titled “Claim your Naturopathy Practitioner Printed Certificate” containing the code and instructions you’ll need.
Please let me know if you have any questions!
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Hi, I accidentally selected that I had complete the beginners free guide to sound therapy. The link also didnt shoe for me to download ebook. Can I get the link to download the free book? Thanks
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Hi Roxanne,
Great news! I’ve reset your access to the Introduction to Sound Therapy eBook. You can now log in to your account and find it under the Courses tab.
If you run into any issues or have any questions, feel free to reach out—we’re happy to help!
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I received a message that my payment was unsuccessful but then I received an invoice showing paid yet when I log in, my class shows “closed”.
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Hi Natalie, please send us an email with the order details you received to support@scholistico.com so we can privately check your account and payment status. We’re here to help and will get this sorted for you as soon as possible!
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Hi I have completed my holistic health practitioner course but cannot view my certificate
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Hi Amy,
We’ve sent you an email with your certificate attached, along with instructions on how to access it through your account. Please check your inbox (and spam folder just in case), and feel free to reach out if you need any further assistance!For any account-related concerns or faster assistance, please feel free to email us at support@scholistico.com. We’re here to support you every step of the way!
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Hi! Im super excited to see where this journey takes me. So I’m trying to access all of the free introductory courses and they’re all locked. When I click “take this course” it pops up that I don’t have access. Could this be fixed for my account please?
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Hi Melina, we’re so excited to have you on this journey with us!
We’ve gone ahead and provided access to all the introductory eBooks on your account. You should be able to view them now by clicking “Take this course.” If you still have any trouble, feel free to let us know — we’re happy to help!
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