[Amie Kelson]

please, Please, PLEASE allow me to adjust the speed. Especially since the only visuals are slides with words on it. My brain starts to wander on the normal speed.

[Scholistico]

Absolutely – I will looking into it.

[Amie Kelson]

Thank you so much!!!

[Scholistico]

Hi Amie,

Thanks to your feedback, we added ability to change speed on the videos.

Kindly,
The Scholistico Team

[Leslie]

How do you change the speed? In settings, I only see quality options.

• This reply was modified 3 months, 2 weeks ago by  Leslie.

[Scholistico]

Hi Leslie,

I went ahead and verified the art therapy course. It seems like the videos do have the option.

Is there a video in particular without the setting?

[Sajawal]

[Amie Kelson]

I have another one for you. It seems as though AI is doing your audio and transcriptions. I don’t have issues with this, but there are large chucks of text missing in the module I am currently on. So, if I am wanting to read rather than listen, follow along, copy and paste for notes or go back to review, there are large sections missing. Not sure if that was intentional or not but wanted to make you aware.

[Jeanna]

Amie, Ha!

I noticed this too as I was listening to the audio. In a few spots, pronunciations are incorrect.

[Scholistico]

Thank you Amie.

It might have happened with a course. We’re going to investigate and address the issue as soon as possible.

Thank you for the constructive feedback.

[Amie Kelson]

I have emailed your customer support and have some questions/concerns but have not heard back. When can I expect a reply?

[Scholistico]

We aim to respond within 24 hours. It’s usually less.

[Ashlie]

i have noticed that the videos, show summed up points but tend to read along with whats bellow. it would be nice if the reading was shown in the same video as the recording and maybe have a sec video for key points or summery on the same page or to just list them on the bottom, after the reading to prevent having to stop the videos to go back and forth when taking notes.

[Scholistico]

Hi Ashlie,

Would offering a downloadable version of the Powerpoint help?

Kindly,
The Scholistico Team

[Ashlie]

yes =)

[Scholistico]

On it!

[Scholistico]

Hello Ashlie,

I’m circling back to update you.

We’ve included PDF summaries for each section of the Naturopathy Course. Additionally, we’ve uploaded a list of resources for each module, which you can find under the ‘Materials’ tab.

[Jacqueline]

I read this about PFD Exactly where do I find these files? I’m new, so please be patient with me, I’m learning how to navigate. Thanks

Another question, I’m going to take quiz 1 tomorrow. My questions: 1. And I timed on these quizzes or the final? 2. Can the Modules be edited? The index calls Module 1, when it opens it’s called Module 2 (because the introduction is module 0). I’m finding this confusing being new, and referring back, and taking ‘notes’. Maybe it’s minor, but when the module is opened, it’s labeled a different Module at the top of the page above the topic.

[Scholistico]

Hi Jacqueline,

You can find the PDFs under the material tab at the start of every module.

You are not timed on the quizzes or the final. The quizzes are not mandatory, but serve to prepare you for the final exam. You can do the final exam multiple times, until you reach the 80% mark.

We will take a look at the modules to avoid confusion.

Thanks for bringing this up!

[Marla Ramseier]

Is there a way to get the forms in English? Everything else is in it and I am not bilingual.

[Scholistico]

Hi Marla,

Can you let us know which forms you are referring to? It might have been a mistake on our part. We will gladly correct these!

[Jane Schleppenbach]

Hello, there was something I was able to overlook in the audio of the 2 courses I have/am taking (I don’t know if you are aware of) that is distracting. There are some sudden sounds that sound like loud burps or something here and there in the videos. Also the voice becomes suddenly louder with odd intonations sometimes. I thought it is a demon or something. 😆

[Mary Speight]

I have the same experience. Either the reader gets very quiet or the recording speeds up and the words are mispronounced. It is distracting.

[Marla Ramseier]

My appoligies. The whole Holistic Practitioner Resource and Toolkit is in French. I cannot figure out how to see them in English. Thank you for addressing this.

[Brittany]

Hi! I am currently trying to work on my course , but I keep receiving a “404” error when I go to click on it :/.

[Tonya Parry]

same, I want to work on it but keep getting an error

[Chelsea]

Me as well!

[Scholistico]

The issue has been resolved.

Kindly,

The Scholistico Team

[Rajaganabathi]

Can anyone here please help me????!!!! I’ve purchased the Holistic health Practitioner course months ago and couldn’t access the content. Back then your team has mentioned we will be able to access from January this year. After my holidays I’m trying to open it today and the same thing. Cant find anything accept a green button that says completed. Can anyone seriously explain to me what’s going on???!!!

Thanks

[nishita]

Hi there!

Thank you for reaching out. The course is currently in the pre-sale phase, and we are diligently working on releasing all the modules for you. The estimated launch date for Module 2 is 07/06/2024. Your patience is greatly appreciated, and we’ll make sure to keep you updated on any developments.

If you have any further questions or concerns, feel free to let us know. Thank you!

Best regards,

Nishita

Customer Service Scholistico

[Karolína Řeřichová]

Hi,

I have purchased the Holistic Health Practitioner course at the end of February. There was no sign it is on pre-sale. I had to find out after I have finished the Module 1. You said that the rest of the course will launch in March and now you are saying that it will be available in JUNE?! Seriously?
The only thing I can see in Module 2 are some audios. Audios about muscles and bones?
I was waiting patiently. But now I have exceeded the 30 day money back period. So I dont have the course nor my money. <br></p><p>I have also wrote you an email about 3 weeks!! ago and still didnt get an answer back.

Is there a possibility to get my money back or switch to some different course?

Thank you

Karolína