Exciting Update: New Billing Option Now Available in Your Profile!

  • Exciting Update: New Billing Option Now Available in Your Profile!

    Posted by Scholistico on 23 October 2024 at 13h37

    Dear Learners,

    We have some great news for you! As part of our ongoing commitment to enhance your experience on Scholistico, we are thrilled to introduce a brand-new feature exclusively for our logged-in users.

    Starting today, you will notice a new “Billing” option in your profile dropdown menu. This new feature provides a comprehensive view of your account information, offering you a seamless and efficient way to manage:

    • All Your Orders: Easily review your past and current orders at a glance.
    • Subscriptions: Keep track of your subscriptions and stay updated on renewals.
    • Payment Methods: Conveniently manage your saved payment options for a smoother checkout process.

    We believe this update will bring greater transparency and control over your account, making your experience with us more enjoyable and hassle-free. To explore this new feature, simply log in to your account, click on your profile, and select “Billing” from the dropdown menu.

    We’re excited to bring you this enhancement and look forward to your feedback. If you have any questions or need assistance, please don’t hesitate to reach out to our support team at [email protected].

    Thank you for being a valued member of our community!

    Best regards,
    Team Scholistico

    P.S. Stay tuned for more updates and features coming your way soon!

    Sol Esmeralda replied 1 month, 4 weeks ago 5 Members · 4 Replies
  • 4 Replies
  • Luis Martinez

    Member
    23 October 2024 at 17h19

    Hi! Thank you for the tip.

    I was wondering how can pay the two months

    left, since I made a three months deal payment.

    • Michelle

      Member
      24 October 2024 at 5h21

      Hi Luis! 😊

      This is Michelle from Team Scholistico.

      I wanted to let you know that the two remaining payments will be automatically charged to your selected payment method. However, if you decide to pay the remaining two payments in full as a one-time payment, just let us know! We’ll be happy to send you a payment link to complete your subscription.

      Thanks, and feel free to reach out if you have any questions!

  • Patricia

    Member
    24 October 2024 at 11h47

    Hi,

    I’m excited to take this course. However, I’m having a huge issue. Every time I click on my course that’s in progress the app crashes. I’ve deleted it and reinstalled it. Is this a known issue?

    • Sol Esmeralda

      Member
      24 October 2024 at 18h54

      Hi Patricia, this is Sol from Scholistico team.

      Thank you for reaching out! I’m glad to hear that you’re excited about taking the course, but I’m sorry to hear about the issue you’re experiencing with the app crashing.

      This is not a known issue, but I understand how frustrating it can be. Here are a few troubleshooting steps you can try:

      1. Check for Updates: Ensure that you have the latest version of the app installed. Sometimes, updating the app can resolve unexpected issues.

      2. Clear Cache: If you’re using an Android device, try clearing the app cache. You can do this by going to Settings > Apps > [Scholistico App] > Storage > Clear Cache.

      3. Restart Your Device: Sometimes, simply restarting your device can help resolve app-related issues.

      4. Try a Different Device: If possible, try accessing the course on a different device or through a web browser to see if the issue persists.

      If none of these solutions work, please let me know the specific device and operating system you are using. We can then investigate further or report this issue to our technical team for resolution.

      Thank you for your patience, and we look forward to resolving this for you!😊

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