Scholistico
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Lost progress
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Lost progress
Hello everyone, I finished mod 2, took the quiz and started mod 3, but now my progress is only listed as half way through mod 2. Is there a way to fix this? I logged out and back in but nothing changed. Also I am concerned this will happen in the future as well. Is there a way to prevent that? Thank you!
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4 Replies
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Did you send an email and ask them to help you with this issue ?
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Hello Merri, this is Michelle from team Scholistico.
Upon checking, it appears that your quiz progress was not saved. We recommend refreshing your current session before taking any quizzes to prevent errors or page idling. This typically resolves any temporary glitches.If this issue occurs again, please do let us know immediately, and we’ll assist you further.
We appreciate your understanding, and feel free to reach out if you need any more help!
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Ok thank you, I will do that! Do I need to retake the quiz or can I move on to the next?
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You’re very welcome!
It’s best to retake the quiz now so your progress is fully completed before moving on to the next module. That way, everything stays on track and you’ll get the most out of the course. Let me know if you need any help—we’re here for you!
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