[Michael]

I’m having the same issue.

[Jazmine]

Same! I’m looking forward to hearing if it gets fixed

[Starla]

Great, I’m new too and can’t wait to get started. I’ll keep an eye on this, but I haven’t had great experience with chat customer service

[Michelle]

Hi Starla,

Welcome! We’re so glad to have you join us, and we’re excited for you to get started!

I’m sorry to hear about your experience with our chat customer service. Please feel free to contact us directly via email for any assistance you may need, and we’ll be happy to help right away.

We appreciate your patience and look forward to supporting you on your journey.

[Michelle]

Hello Joanne, welcome, and thank you for reaching out!

This is Michelle from team Scholistico.

We’ve checked the system, and everything seems to be working properly now on our end. To ensure your notes are saved correctly, please make sure to click the Submit button after adding your personal notes. This will ensure they are properly saved and submitted.

Once saved, it will show up under “My Historical Notes” by clicking on the drop-down arrow.

If you’re still experiencing issues, please don’t hesitate to reach out again, and we’ll be happy to assist further.

• This reply was modified 23 hours, 37 minutes ago by  Michelle.
• This reply was modified 23 hours, 35 minutes ago by  Michelle.

[Joanne]

Thanks Michelle,

Just to be clear I’m sure I clicked the submit button. I did that on multiple attempts. So now my question becomes: Do I need to submit my answers to the homework?

[Angela]

I came back to finding my notes missing too – not a great start. site is very slow and awkward to navigate too.

[Colleen]

Hey gang! I downloaded the app, it seems to work a little bit better than the website, especially if you’re not having good connection. I’m not sure why it works better but maybe using an app from a tablet or from your cell phone may be a good solution to at least listen to the downloadable Audible class sessions.

• This reply was modified 2 hours, 20 minutes ago by  Colleen.