[Sol Esmeralda]

Hi Patricia, this is Sol from Scholistico team.

Thank you for reaching out! I’m glad to hear that you’re excited about taking the course, but I’m sorry to hear about the issue you’re experiencing with the app crashing.

This is not a known issue, but I understand how frustrating it can be. Here are a few troubleshooting steps you can try:

1. Check for Updates: Ensure that you have the latest version of the app installed. Sometimes, updating the app can resolve unexpected issues.

2. Clear Cache: If you’re using an Android device, try clearing the app cache. You can do this by going to Settings > Apps > [Scholistico App] > Storage > Clear Cache.

3. Restart Your Device: Sometimes, simply restarting your device can help resolve app-related issues.

4. Try a Different Device: If possible, try accessing the course on a different device or through a web browser to see if the issue persists.

If none of these solutions work, please let me know the specific device and operating system you are using. We can then investigate further or report this issue to our technical team for resolution.

Thank you for your patience, and we look forward to resolving this for you!😊