[Mette Therese Sætersdal]

I wondered also today and just got an email where they say there is a problem with the app and are on the case. I torally agree with you – app is best 😅

Mette

[Michelle]

Hi Apollo,

This is Michelle from team Scholistico.

We apologize for the inconvenience this has caused. Rest assured, our technical team is actively working to resolve the issue as quickly as possible.

In the meantime, please know that your courses are still active and fully accessible by logging in to the Scholistico website: https://scholistico.com/wp-login.php

We truly appreciate your patience and understanding as we work to fix this. If you need further assistance. Please let us know!

[Candice Marshall]

I am having trouble downloading my Modules from the download link in my first module for Art therapy Certification

[Michelle]

Hi Candice,

This is Michelle from team Scholistico.

Thanks for reaching out! I’m sorry to hear you’re having trouble with the download link. I’ve just checked on my end, and I was able to successfully download the PDF file for the module.

Could you please let me know if you’re seeing any error messages when you try to download, or if possible, could you share a screenshot of what you’re encountering? That will help me better assist you in resolving the issue.

Looking forward to your response! 😊

[Candice Marshall]

The first image is my PDF book download and when I clicked to download it from the Phone App it won’t let me (see pic 2 with the blank spinning wheel!) it never loads. I’m so frustrated 😔😏

[Michelle]

I can totally understand how frustrating that must be! 😔

I’ve reported the issue to our team, and they’ll look into it right away. In the meantime, you could try downloading the PDF from a desktop or laptop if that’s an option. We’ll work to get this resolved as quickly as possible!

Thanks for your patience, and please let me know if there’s anything else I can assist you with. 😊