Marilyn Williams
StudentForum Replies Created
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15
Just to let everyone know that I have now received my course and all is well. Thank you to both Support and to the members here who endeavoured to help me get this sorted. I don’t have any idea why I didn’t receive it but nevertheless, it’s under ‘My Courses’ now.
So all’s well that ends well. 🙂 -
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Thank you for finally answering.
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Hi Carolyn, Thanks for that… but let me explain: I tried paying for the course just by going straight to the link they gave me but the price was not what they were saying it was. I asked them about it and Support sent me this direct link to use to pay:
Hi Marilyn,
You can easily and safely make the payment through this payment link:
https://buy.stripe.com/bIYeWucx291167m6rH
I used this and was able to pay immediately.
Then I was sent the receipt… all good.
I wrote back to thank them and asked where I would find the course.
Dear Marilyn Williams,
Thank you for reaching out to us!
We confirm that we have received your inquiry and a ticket has been generated.
Your ticket ID: 36465
Rest assured, we will do our utmost to respond to your request within 24 hours.
Thank you for your patience.
Sincerely,
Scholistico Support Team
That was on the 9th October. I have written to them a couple more times since then but I’ve had no further communication from them… and it’s definitely NOT in under my courses. I already have the Naturopa
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For me Donna, it says I’m not enrolled and have no access to the course. This is although I have the receipt of the amount paid in full back on Sept 9th. I’ve written to Support a few times now and all I get is the automatic reply telling me they’ll get back within 24 hours.
I’m sure they’re a very good company, at least I do hope so, but don’t know what’s going on. -
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Thanks Christy, but where do I find the ‘more’ button?
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I found it all explained here… not sure why we have to dig for this information, but it’s good to know: https://scholistico.com/gamification/
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